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Shipping Method

 

All van cleef & arpels jewelry wholesale will be shipped upon receipt or approval of payment within 1-2 business days. Items will ship via DHL or EMS unless another shipping method is requested prior to the order. You'll receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.

 

Returns&Exchanges

100% Satisfaction Guaranteed! We're committed to providing great customer service and making a return as easy as possible. That's our promise to our customers! If for any reason, you are not 100% satisfied with your purchase within 7 days of receipt, you can return any unused merchandise.

Please note the return items must be in original condition. We do not accept refunds of products showing any signs of wear or damage. After the sale s department is verified, we will issue a refund in the same way payment was made. Please allow up to five business days upon our receipt of the returned item for this process to take place. 

Shipping fee is non-refundable, except due to our fault like quality issues, damage during shipping, wrong items.

If you receive a damaged replica van cleef & arpels alhambra necklace or defective replica van cleef & arpels jewelry item, please without hesitate to contact us. We will replace the items at no additional cost. You will also be reimbursed for your return shipping fee of the damaged or defective sunglasses jewelry.